Install OgbDrive
Android and iPhone installation guide
How Can We Help?
Contact OgbDrive for booking support, driver applications, service area questions, inspection, credits, safety reports, and account help.
Call Support
For urgent booking or safety-related help, call support when it is safe to do so.
0808 367 4116Email Us
Send detailed questions, documents, complaints, or support requests.
Send us a Message
Support Categories
🚗 Ride or Booking Issue
Help with pickup, destination, driver acceptance, cancellation review, or completed booking concerns.
📦 Delivery or Logistics Issue
Support for item pickup, dropoff, recipient details, cargo, towing, or business logistics requests.
💳 Payment or Fare Dispute
Questions about direct driver payment, fare disagreements, receipts, or refund-related reviews.
🎫 Driver Credits or Referral Bonus
Help with driver credits, qualifying trips, credit deduction questions, or referral bonus credits.
🪪 Driver Documents or Inspection
Support for driver application, required documents, vehicle details, inspection payment, or approval status.
📍 Location or Service Area
Questions about supported areas, rejected pickup or destination, and area availability.
🔐 Account Help
Help with sign up, sign in, OTP verification, profile updates, or dashboard access.
🛟 Safety Concern
Report unsafe behaviour, harassment, suspicious activity, lost items, or urgent booking concerns.
Emergency Guidance
In urgent danger, call local emergency services first, such as 112 in Nigeria. Then contact OgbDrive support with your booking details when it is safe.
Useful Details to Include
- • Booking reference or account email
- • Rider or driver name involved, where available
- • Pickup and destination area
- • Screenshots, receipts, or document proof if useful