Cookie Policy

1. What This Policy Covers

This Cookie Policy explains how OgbDrive uses cookies, browser storage, local storage, cached PWA files, and similar technologies to keep the website and app working, remember preferences, support security, improve performance, and provide booking, driver, notification, upload, map, credit, inspection, and support features.

2. Types of Storage We Use

• Essential cookies and storage: keep sessions active, support OTP login, protect accounts, and remember basic app state.
• PWA cache: helps the installable OgbDrive app load faster and continue working smoothly on supported devices.
• Preference storage: remembers choices such as language, dashboard state, notification preferences, or app settings where available.
• Security and support storage: helps detect errors, protect accounts, and support safe platform operations.
• Third-party provider storage: authentication, maps, uploads, notification, driver credit, or inspection payment providers may use their own cookies or storage when their services are loaded.

3. Why We Use Cookies and Storage

• Login and security: keep you signed in, verify sessions, protect accounts, and support OTP-based access.
• Bookings: help riders create bookings, continue forms, and use pickup/destination tools.
• Driver tools: support driver onboarding, document uploads, service area selection, job alerts, and availability features.
• Uploads and maps: help load document/photo upload tools and map/address features when needed.
• Notifications: support push notification subscriptions, job alerts, and service messages where enabled.
• Credits and inspection: support secure driver credit top-ups, inspection payment flows, and transaction verification where applicable.
• Performance: help us find errors, improve page speed, and maintain reliable dashboards.

4. Location and Notification Permissions

Optional technologies such as location access and push notifications usually require your permission. Location may help with pickup, destination, pickup distance, arrival estimates, and active booking support. Notifications may help send OTPs, booking updates, driver job alerts, safety notices, and support messages. You can disable these permissions through your browser, Android settings, or app settings where available.

5. Third-Party Services

Some features may load third-party services that use their own cookies or storage. These may include:

• Authentication and database providers for login and account sessions.
• Upload providers for driver documents, vehicle photos, support attachments, and profile images.
• Payment providers for driver credits, inspection payments, and related transaction records where applicable.
• Google Maps services for maps, location, address, and geocoding features.
• Email, push notification, WhatsApp/Meta-related, analytics, and monitoring providers where enabled.

6. How to Manage Cookies and Storage

• You can delete cookies and local storage through your browser settings.
• You can clear app data or cache through Android settings where supported.
• You can disable location and notification permissions through browser or Android permission settings.
• Blocking essential cookies or storage may prevent login, booking, driver dashboards, uploads, notifications, or payment verification from working properly.

7. Clearing Storage Does Not Delete Your Account

Deleting cookies, clearing browser data, uninstalling the PWA, or deleting the app from your phone does not delete your OgbDrive account. To request account deletion, visit our Account and Data Deletion page.

8. Updates to This Policy

We may update this Cookie Policy when we change our app features, providers, login process, notification tools, payment flows, maps, uploads, or security controls.

9. Contact